Calls

The Calls workspace turns your phone and dialer activity into coaching and outcomes. Calls are transcribed and analyzed like meetings, and roll up into dial-level intelligence.

What you get here

• Dialer stats at the top: calls made, picked up, voicemail, no-answer, bad number, callbacks, and repeat dials — so you see connect rates and where dials are wasted.
• A connect & opener rubric — how your openers land, whether reps secure a next step, and whether discovery questions get asked, scored across connected calls.
• Plain-language takeaways — coaching drawn from the calls ("connected calls opened weakly — the opener is where you're losing them").
• A searchable call list — open any call for its transcript and analysis; calls sit on the account timeline alongside meetings.
• Meeting Pulse is reachable here too — the weekly Pulse of commitments and tasks.