Route to destinations

Analysis is only useful when it reaches the right person at the right moment. Destinations are where ArcGlass sends results, so intelligence becomes follow-through instead of a dashboard someone has to remember to open.

Available destinations

• Email — scheduled digests and briefs to individuals or teams.
• Alerts & Escalation — real-time Slack messages, and paging to PagerDuty or Opsgenie for anything urgent.
• CRM — write context and activity back to Salesforce and HubSpot.

How routing is decided

What gets routed is governed by rules and policies you define. A rule evaluates the signals on a conversation or account and, when it matches, fires an action to a destination. Rules run per pipeline or org-wide and every firing is logged. See Pipelines & Runs for where rules execute.