Product Signals
Product Signals turns your analyzed-meeting corpus into a standing view of what customers praise and what they keep asking for. It replaces the static "strengths vs. gaps" deck with a live in-app screen that shows what changed this week — and every claim links back to the exact moment in the meeting where a customer said it.
What it shows
- Strengths — what customers consistently praise.
- Gaps & requests — what they repeatedly ask for or hit friction on.
- A quadrant view that positions signals so you can see what is both frequent and material at a glance.
- What changed this week — new and rising signals since the last sweep.
Evidence, not vibes
Each signal is backed by the specific meeting moments that produced it, so a product or leadership review can click straight from a claim to the customer quote behind it. An answer-quality summary shows how much of the corpus supported each signal, including partial coverage, so you know how much weight to give it.
How it stays current
A weekly sweep re-reads newly analyzed conversations and updates the signals, so the view reflects what customers are saying now. You do not need to trigger anything — as long as sources are connected and pipelines run, Product Signals keeps itself fresh.
Where to find it
Open Product signals from the left nav in the console (console.arcglass.io/signals).