Install, record, done. About a minute to a real transcript.

The first time you open the app, it asks for what it needs to transcribe on-device. Only microphone is required. Everything else improves the result, but nothing blocks you if you skip it.

• Microphone (required).Transcribes your voice.
• System audio (optional).Captures remote participants' audio playing through your computer.
• Calendar (optional).Matches recordings to meetings and names remote speakers from the invite when there's exactly one attendee besides you.

Press Record from the menu bar (macOS) or tray (Windows). A small floating indicator shows you're live. Press Stop when the meeting ends, or let it end itself: Listen recognizes common signals (the meeting app quitting, the calendar event ending) and asks before auto-stopping, with a few seconds to cancel if you're still talking.

Transcription runs entirely on-device, so you get a transcript even when you're offline.

Every recording is saved locally as Markdown (plus JSON, if you enable it in Settings) in your chosen output folder. Once you're signed in, the transcript and any notes you type in the notepad (never the audio) upload to your workspace automatically, where ArcGlass analyzes the meeting for churn risk, feature requests, and follow-ups, and writes the meeting notes and action items. It shows up in the Meetings view in the console, and in the day's list in the app.

Analysis is the point of ArcGlass, and it needs an account and an upload, but getting one costs a single tap. Choose "Continue with Google, Microsoft, or GitHub" on the sign-in screen: if you're new, that same tap creates your account, your workspace, and everything it needs, automatically. No separate signup page, no pipeline to configure, no project to create first.

Signing in is what starts uploads: from then on, each recording's transcript, and the notes you typed, go to your workspace automatically. The sign-in screen says so, and the app shows which workspace it is, so you always know where a transcript is going.

While a meeting is recording, Take notes in the popover opens a small notepad that floats above your call (its pin button lets other windows cover it). Type what matters: ArcGlass uses your notes when it writes the summary. The lines you typed are shown back only to you, under My notes.

A few minutes after you stop, ArcGlass writes the meeting notes and action items (for meetings with enough in them to summarize) and sends a "Notes ready" notification. Click the meeting in the popover's list to read them, copy the notes or the transcript, or rename the meeting. The new name is saved to your workspace, so it matches in the console. On a Mac they open in the notes window, one window with a sidebar that the new button at the top of the popover opens too. It can be resized and opens at the size you last left it. While it is open ArcGlass Listen also has a Dock icon and a menu bar of its own; close the window and it goes back to the menu bar icon alone. On Windows each meeting opens in a window of its own, on top of your other windows (its pin button lets them cover it), at the size you last left it. The notes are set in an easy-to-read typeface, and the two A buttons in the window's header make the text smaller or larger. The keyboard does the same: ⌘+ and ⌘− on a Mac, Ctrl with + or − (or with the mouse wheel) on Windows. The size you choose is kept.

The popover lists one day's meetings, past and upcoming, today's to start with. Click the date to open a calendar (a dot marks the days that have meetings), pick a day, or step back and forward a day at a time. A meeting you recorded is listed once, in place of the calendar event it recorded. On a Mac the notepad has a pin button that keeps it on top of everything else (it starts pinned). On Windows the popover, the meeting windows and the notepad have one (the meeting windows and the notepad start pinned), and a pinned popover stays open while you work in other windows, until you close it.

You can also ask about a meeting. Ask about this meeting, under the notes, answers from that meeting's notes and transcript, and has two quick starters: List action items and Draft follow-up email. Share emails the notes, with the people who were in the meeting filled in (you can change the list); the email is a copy and does not change who can open the meeting. On a Mac the link button beside it copies the link to the meeting (it opens only for people your organization already lets see it); on Windows Share offers both. At the foot of the idle popover, Ask about your meetings answers from the last 7 days, the last 30 days or all time, and links to the meetings it used. Asking and emailing notes are for roles that can edit notes. The questions you asked are kept on your computer, not the answers.

For your first few recordings the app also reminds you to tell everyone the meeting is being transcribed, with a message you can paste into the meeting chat. You can turn that reminder off and back on in Settings.

• Enabled System Audio in Settings, but it still says off.macOS caches this permission per launch. Quit and reopen the app after granting it.
• Calendar permission prompt never appeared.macOS sometimes blocks the system prompt outright: enable ArcGlass Listen directly under Privacy & Security › Calendars.
• A meeting uploaded but you can't find it.Open it from the confirmation banner in the app, or check the Meetings view in the console directly. A fresh upload can take a few seconds to finish analysis.